On Campus Resources and Services

Student Wellbeing 

Phone: (02) 9850 7497 
Email: wellbeing@mq.edu.au
Location:
Ground Floor, Australian Hearing Hub
16 University Avenue
Macquarie University
North Ryde NSW 2109

Opening Hours: Monday to Friday - 8:30am to 5:30pm (excluding public holidays)

Macquarie provides a range of services to improve your wellbeing and help you reach your potential during your studies. These range from medical services, to counselling services, accessibility services, welfare services, religion services, and diversity and inclusion.

The following services are available to all currently enrolled Macquarie University students.

• short-term solution focused counselling

• cognitive behavioural therapy (CBT)

• mindfulness

• short to medium term psychotherapy

• referral to specialist services outside of Macquarie University

• On the day brief phone appointments are available Monday to Friday during business hours for urgent or immediate support.

If you or someone you know requires help or support, please:

1. Complete the a Care Report;

2. Call Student Wellbeing on (02) 9850 7497; or

3. Email your enquiry to wellbeing@mq.edu.au

MQ Wellbeing App

MQ Wellbeing is an app designed to help you keep track of your wellbeing with tools which monitor your habits, connect you with the MQ community and help you reach your full potential. MQ Wellbeing provides you with ongoing support, 24 hours a day, 7 days a week, and connects you with opportunities that support your success at Macquarie and beyond. 

UniWellbeing Course

The UniWellbeing Course is a convenient and effective alternative to face-to-face counselling. The course is entirely online, so you do not need to attend face-to-face appointments or workshops. The Course involves 4 brief lessons and runs for 5 weeks, with new Courses starting around every 2 weeks. You are provided with access to a Student Wellbeing Psychologist, who will provide support throughout the course via telephone or a secure messaging system.

To register, complete the UniWellbeing Self-Referral Form and you will be contacted within 72 hours regarding your participation.

WellbeingWISE

WellbeingWISE is an online portal which was developed for students by students supported by Student Wellbeing. It focuses on equipping you with skills, knowledge and resources that will assist you through your good and bad times whilst studying at uni.

For more information and to enrol, go to the WellbeingWISE portal.

Queer Space - Level 3, 18 Wally's Walk (C7A) MAZE.

The QueerSpace is a service provided by Macquarie University for all staff and students who identify as Gay, Lesbian, Bisexual, Transgender, Intersex, and/or Queer (GLBTIQ), as well as their Straight Allies. It is a safe space on campus to hang out, access resources, or relax. Most importantly, it is a space for all of its users to feel welcome, safe and comfortable.

Women’s Room - Level 3, 18 Wally's Walk (C7A) MAZE

The Women's Room is a safe and friendly place for female-identifying students and staff to rest, reflect, socialise and study. Boys under 12 years old are also welcome when accompanied by a woman. The Women's Room has wifi access, and there are couches and coffee tables so that you can relax and get comfortable.

Special Consideration

Macquarie recognises that students may experience events or conditions that adversely affect their academic performance. If you experience serious and unavoidable difficulties at exam time or when assessment tasks are due, you can consider applying for Special Consideration. 

Click here for more information on Special Consideration, and to make an application.

Off Campus/Online Resources and Services

headspace

headspace is the National Youth Mental Health Foundation, which provides health advice, support and information to young people aged 12 – 25. 

The closest headspace centre to Macquarie University is headspace Chatswood:

Phone: (02) 8021 3668
Email:  headspacechatswood@newhorizons.org.au 
Location: 30 Devonshire Street, Chatswood NSW 2067
Opening Hours: 
Monday: 9:30am - 7:00pm
Tuesday: 9:30am - 6:00pm
Wednesday: 9:30am - 6:00pm
Thursday: 9:30am - 6:00pm
Friday: 9:30am - 5:00pm
Saturday: 9:00am - 1:00pm
Sunday: Closed

Crisis Support Chat

Crisis Support Chat is a Lifeline initiative which provides a short-term support service online for people who are overwhelmed and having difficulty coping or staying safe. The service is available from 8pm – midnight, 7 days a week.

beyondblue

beyondblue is a not-for-profit organisation which aims to raise community awareness of anxiety and depression and reduce associated stigmas.

The beyondblue website provides specific resources for:

• Young people

• Gay, Lesbian, Bi, Trans and Intersex people

• Aboriginal and Torres Strait Islander people

• Women

• Friends and family of someone experiencing depression or anxiety

Visit the website for excellent fact sheets, call 1300 02 4636 at any time of the day for immediate support, or you can chat online to a professional.

The Black Dog Institute

The Black Dog Institute is a world leader in the diagnosis, treatment and prevention of mood disorders such as depression and bipolar disorder. The Black Dog Institute’s ‘self-testing’ can be helpful in establishing whether a mood or behavioural change has become more than a temporary thing. They also have clinics, but their healthcare professionals require a referral from a patient’s managing doctor.

Location: Hospital Road, Prince of Wales Hospital, Randwick
Telephone: (02) 9382 4530
Email: blackdog@blackdog.org.au

The Butterfly Foundation for Eating Disorders

The Butterfly Foundation provides support for Australians who suffer from eating disorders and negative body image issues and their carers. The website contains excellent fact sheets and links to resources. They also provide free web counselling and a concession rate for face to face counselling.

The Desk

The Desk is a platform specifically designed to help Australian tertiary students achieve holistic personal wellbeing. The online service enables you to complete quizzes to ascertain how you’re coping in a range of wellbeing areas, and then provides online modules which enable you to gain information and skills on how to improve your mental and physical health and wellbeing. 

Happify

Happify is an online service which provides a variety of fun and free activities to help you develop skills to deal with stress, build resilience, feel gratitude, demonstrate mindfulness, and develop meaningful goals.

MindSpot Clinic

MindSpot Clinic is an online platform which offers online assessment and treatment

for anxiety and depression. Mindspot provides assessment and treatment courses, or can help you to find local services that can help you improve your mental health and wellbeing.

Helplines and Useful Contact Numbers

If you need help dealing with your mental health, talking to your doctor is a good place to start. If you’d like to find out more or talk to someone else, below are some organisations that are well equipped to provide you with assistance:

beyondblue Helpline: 1300 224 636

Kids Helpline: 1800 551 800

Lifeline: 131 114

Suicide Call Back Service: 1300 659 467

MensLine Australia: 1300 78 99 78

NSW Mental Health Line: 1800 011 511

Gay and Lesbian Counselling Service of NSW: (02) 8594 9596

QLife: 1800 184 527

National Sexual Assault, Domestic & Family Violence Counselling Service: 1800 737 732

Sexual Health Information Line: 1800 451 624

Domestic Violence Line: 1800 656 463

Other Online Resources

Below are a list of links that can be used to aid you if you require wellbeing assistance or support:

• https://students.mq.edu.au/support/personal/wellbeing

• https://students.mq.edu.au/support/personal/medical

• https://students.mq.edu.au/support/personal/social-support

• https://students.mq.edu.au/support/personal/counselling 

If you require legal advice please see the below links for guidance: 

• https://www.legalaid.nsw.gov.au/

• https://www.wsclc.org.au/

• https://www.alsnswact.org.au/

• https://www.wlsnsw.org.au/